Testimonials

Selling your home is a milestone. It’s a big deal. The end of a chapter and the beginning of a new one.

 

Being Italian, I am a strong believer in the importance of families, celebration and of course cooking! As clients, you become part of our extended families and no doubt when this new chapter begins, you will find yourself celebrating at my home with some fine wine and a plate of traditional Italian pasta and other home cooked delights.

 

It’s because of you that we can wake up every day and do what we love. We don’t take you for granted. You employ us to do a job and we will work hard for you.

 

 

What our clients are saying about us

Very professional and helped make the process a breeze.

- Catherine W, Leederville


Paul made the sale of my house easy and understood what I needed - for him to go away and do it and only come to me when there was a decision to be made. I’ll use him again, undoubtedly.

- Kirstyn J, Leederville


Paul is motivated, professional, knowledgeable and friendly which makes for a pleasant experience.From the start he was honest and fair regarding just what we could expect for our property and what was needed to get it into a position to sell.
Once we engaged Paul it was all go and things moved swiftly and efficiently once we signed and he and Hayley were in constant communication with us.
Once the negotiations started his advice was sound and had our best interests at heart.
All round it was a great experience.

- Nigel H, Leederville


Paul DiLanzo knows the area and is well versed on the local market.

- Diranne L, Leederville


Paul has been great to work with, he helped us through the Auction process and made the 4 weeks prior to Auction as smooth as possible. Paul was always available for our queries and kept us in the loop the whole way through. In the end we were able to achieve a price we were happy with in a tough market. We wouldn’t hesitate in recommending and using Paul and Hayley again in the future.

- Amy & Nathan T, Karrinyup


If there was a scale rating, it would be 10/10 for Paul and his team. From the first meeting with Paul he left us with the right feeling we chose the right agent!. Paul took the time to explain the sale process and best opportunities to take. There was no false hype or promises.
Paul and his team worked tirelessly leading up to auction date to generate interest and buyers for our property. We were constantly kept up to date with progress and feedback.
The end result was “proof in the pudding” of Paul’s experience and work ethic that achieved a sale price above our expectations!....Well done to Paul and his team at Realmark.

- Ermanno C, Leederville


We had a great experience buying from Paul and Hayley. Smooth transaction kept us in the loop every step of the way, even delivered the keys to us.

- Jennifer B, Karrinyup


Paul in the best agent we have ever had the pleasure of dealing with. His approach to realestate is insightful, honest and he gets results beyond expectations.
Both Paul and Hayley make selling property straightforward & a really enjoyable experience. We highly recommend Paul to everyone!!

- Ali W, Leederville


Unfortunately for me, Hayley was unable to continue the negotiations due to her advanced pregnancy (but please know that she was marvellous in assisting me to put in an offer, write it up, deal with the vendor, advise me immediately as to the vendor's acceptance of the offer etc etc). When she first told me that her colleague would take over, I was rather apprehensive because of a bad experience I'd had when selling my previous house. However, Hayley had obviously primed Paul carefully, and his initial contact was polite, informative and in-tune to me personally. I found he was an excellent listener, and most knowledgeable concerning a buyer's rights. At the final inspection, his pleasant manner towards both the vendor and myself enabled small matters to be dealt with promptly (I really feel that his suggestions to the vendors had led to them being totally open to making a few minor changes). He kept me informed about the settlement, and where/when I could collect the keys. On all occasions, he showed kindness and consideration, which would therefore lead me to recommend Realmark agency. I do want to mention that both Hayley's and Paul's professional ways of managing this negotiation was excellent. I wish both of them every personal and career success in the future.

- Lucy T, Balcatta


Highly recommend. We purchased and sold our house through Paul and Hayley; they are by far the best real estate agents we have gone through. They made us feel comfortable in both the buying and selling process and are friendly yet professional. Added bonus - they got us an offer on our house within 24 hours of it being on the market!

- Rhianon W, Leederville


First purchased from Paul around 17 years ago. He then sold my apartment last year at the first home open in a very difficult market. He achieved a good price as well. Paul always does much more than any other agent I've used including changing a light bulb that had blown! He is exceptional and I highly recommend him.

- Mary H, East Perth


I bought a property that Paul was selling in 2011. After leaving last year Perth he has kept in touch and updates me on the market. He gives excellent advice including not to sell if that is in my interest, what to do when I needed to rent the property out and what to do when I eventually sell it. I would highly recommend Paul and Hayley.

- Simon B, Mount Hawthorn


I have known Paul for a number of years and have always found him to be a hard working conscientious person.

- Otto G, East Perth


Genuine, honest and helpful service. Went above and beyond and still continues to help years after helping me sell my property.

- Danica P, Nollamara


Everything went smoothly and without a problem. Would highly recommend.

- Aidan S, Doubleview


I purchased my vacant land from Paul in 2014 and after completing the build and needing to sell my home, it was essential that I use Paul as my past dealings were exceptional.

Paul & Hayley are a brilliant team that show that anything less than perfection isn't acceptable. My house was sold after 5 days on the market for a great price in a tight market. I'm truly grateful and would recommend to anyone looking to buy or sell a property.

- Kia H, Mount Lawley


Paul has been very professional and friendly to us, and very dedicated in his work. We have purchased our new property and gone through final settlement within a month smoothly and promptly. Will definitely be recommending Paul and team, and will be happy to use him again for future purchases and settlements.

- Perry L, Yokine


We selected Paul Di Lanzo as our agent, over another notable specialist in our area (West Perth), as he really impressed us from the beginning. He showed genuine interest in our family and circumstances, alongside his knowledge of real estate and that he was the right person for the job. We feel very grateful for with what he did for us, and what a fantastic job he did selling our apartment. In a market that has taken a significant hit, Paul found the right buyer willing to pay us what we wanted. We were very impressed with his approach and found him easy to deal with in general. Thanks for looking after us Paul.

- John S, West Perth


From first looking at the property on line, all interaction with Paul and Hayley have been fantastic! They have both communicated regularly and kept me updated with all stages of the sale. It has been an absolute pleasure dealing with them both!

- Joanna W, West Perth


Paul did a fantastic job for us in selling our property in a tight market, really pleased with the outcome and price achieved. Thanks Paul!

- Troy E, East Perth


Paul has sold many residential properties for me over the last few years, and is trustworthy, reliable and efficient. He is friendly, happy and energetic, and for this reason he is very approachable for a seller, but also from a buyer's point of view. Paul does his market research well, and is upfront when it comes to fees and market value. During the sales process, Paul and his partner Hayley always kept me in the loop after each home open or viewing, and suggested new sales tactics and price reviews according to the buyer feedback. I believe Paul always puts in 100% effort would have no hesitation in recommending Paul as a real estate agent.

- Sarah U, Perth


Paul was very helpful from start to finish on my purchase of my property, i would recommend Paul and his team and plan to use them myself again the future.

- Brian L, Perth


Paul and Hayley are an enthusiastic team who know how to market properties and connect buyers with sellers. They are straight talking and give realistic expectations to their sellers. Thanks very much for all your hard work in selling our property!

- Clinton R, North Perth


Paul was very good at communicating with us over statues and also the way we presented the apartment. Paul's advise was very sound and supportive. Thank you Paul.

- Frank L, West Perth


Paul is very friendly and easy to talk to. Knowledgeable of the area, and the house intricacies. What he didn't know about the house, he found out for us. Would happily use him again.

- Gary K, North Perth


Hayley and Paul were absolutely fantastic, always going to extra mile to lend a hand where necessary. Would recommend!

- Jenna D, Maylands


Very enjoyable to work with both Hayley and Paul. Very personal approach while still maintaining professionalism. Would definitely recommend their services to anyone wishing to buy or sell property.

- Chloe R, West Perth


We found Paul to be a thorough professional to deal with. Bright, cheery, meticulous in his dealings, understanding of the market and genuinely interested in getting us the best deal. A delightful experience and we would very loudly recommend Paul to any and all people who are considering selling their property.

- Royce S, Mount Hawthorn


Thanks to Paul, I am now in my lovely new home. Usually it's a stressful experience buying a new home but not when Paul is negotiating the deal. He cares about his clients, and buyers, and it shows. Paul's charming and sincere manner made me feel comfortable from the moment I met him. I felt I could trust him and was right to do so. He is very knowledgeable about the housing market and managed to negotiate a deal that resulted in a happy buyer and a happy seller. I recommend calling Paul & Hayley if you are looking to buy or sell. You won't be disappointed. Thank you Paul and Hayley. I love my new home.

- Tracey G, Leederville


Extremely professional agents. We asked to view the property multiple times and they were able to organize it with the owner. The paperwork was sent through on time and on the dates they were said to be sent. I am very happy with the team that assisted with the purchase.

- Yatin P, Mount Hawthorn


My experience with Paul was very positive. I had been looking at properties for the better part of the year before I met Paul. He quickly found me a home that fit my requirements. He remained very active throughout the settlement process and has personally jumped in to address any concerns that arose and was very flexible to accommodate for my travel schedule. We were able to resolve all issues encountered during settlement seamlessly while I was working interstate and the owners were travelling overseas. Paul negotiated with both parties to achieve fair compromise within the settlement period. Everyone was happy with the result. The successful transition between ownership can be largely attributed to Paul's dedication. Paul has continued to provide support past settlement. On a personal level, every other agent I have dealt with has felt like a sales person and I was often sceptical of the information provided. But Paul proved that he had my best interests at heart, achieving a product that suited my needs while keeping costs down which would typically be in conflict with any ordinary agent's goals. I will be in contact with Paul for all future property investments.

- Sam M, Yokine


Paul and Hayley came to me on a recommendation from another agent. I am all for the belief that we create our own good luck but this was an example of it finding me. As professionals in their industry Paul and Hayley are unsurpassed. Their work ethic, dedication and tenacity are unquestionable and they restore faith in the concept of agency at any level. They achieved an outstanding result for us and were a pleasure to deal with along the way, making what is usually a stressful process a lot of fun. Could not thank them enough and look forward to using them again.

- Adam T, Leederville


Paul was very helpful and went over what was required with fixing items around the house. He was prompt with returning calls and I found him great to deal with.

- Deborah B, West Leederville


We were very impressed with how our home was marketed for sale. Hayley and Paul were excellent.

- Mal M, Kingsley


This is the 2nd property Paul has sold for us and each time has achieved or exceed the asking price and sold within 2 weeks. Takes the time to go through all details and achieves the best result for buyer and seller. Would use Paul again.

- Tim & Tara L, West Leederville


The best in Perth! I wouldn't use anyone else. Professional and efficient with a great knowledge of the market. He certainly goes above and beyond every time I use him.

- Ryan V, Darch


Paul was great during the offer process. He represented his Vendor well whilst at the same time acknowledging the market at play. Great flexibility also in regard to access to view property prior to settlement.

- Brian H, East Perth


Paul was very professional, polite and extremely knowledgable regarding the property I purchased. Paul was available at short notice for any questions and queries I had and went above and beyond in helping me purchase the property . Paul worked very hard to make sure the settlement period and move went as smooth as it could. Many thanks Paul. I would highly recommend Paul and his team to any seller or buyer currently in the market.

- Penny L, Leederville


It is my view that in the current 'tough' Perth real estate market it is essential to use the services of a 'local area experienced' professional sales agent who provides one with: the necessary industry knowledge; an energetic and proactive attitude; and a flexible approach to meet, and accommodate the demands of the changes in this market. The recent successful sale of my East Perth property resulted from Paul DiLanzo's ability to meet these requirements and to negotiate an appropriate outcome.

- Roger S, East Perth


Hayley was very friendly and professional and made the process of buying a new home so easy.

- Sean G, Perth


Paul showed exceptional service at all times. Very open and honest appraisal, clear and regular communication, a clear will to keep all parties moving forward and any snag-list issues dealt with through personal efforts and determination and a very good bloke too. A very pleasurable experience, recommend Paul at the highest level, would use him again and again.

- Mark E, North Perth


Paul and Hayley were very approachable, polite and caring throughout the house-buying process. All details were attended to with diligence and care. I strongly recommend their services and would be glad to deal with Paul DiLanzo and Hayley Pickering in the future.

- Paras M, Leederville


Paul and Hayley has helped us secure our new home in a very timely manner. They have been quick to respond to all our queries, even after settlement. They have made themselves available and approachable. Great people to work with.

- Julie C, North Perth


I was totally satisfied with the service I received from Paul, but especially from Hayley as I dealt with her on a more regular basis. Nothing was too much trouble for her before and after settlement was done!! She even offered me some advice about my rental property. Highly recommend their service and professionalism.

- Marie S, Darch


I can highly recommend Paul to anyone with a property to sell. Dealing with such a professional and efficient individual is a rare occurrence. I could call and speak with Paul and Hayley and they were always obliging, friendly and extremely helpful with all aspects of the process. Thanks Paul and Hayley, it was a fantastic experience.

- James N, Nollamara


Great service and my property was sold after the first home open in a 'soft market'.

- Paul S, Nollamara


Paul has sold two properties for us & helped with one purchase. We have no hesitation in recommending him to any future clients. We have found him to be very reliable and knowledgeable with real estate in our area. He has always been very helpful & we now regard him as a friend.

- Jan L, Churchlands


We first met Paul & Hayley when our daughter purchased her property in North Perth and were very happy with their helpful and professional manner, making the whole transaction seemless & trouble free. When selling our property in Maylands Paul & Hayley were the only agents we considered using as we knew the advise and professionalism was of the highest standard. They achieved the sale price we required within four weeks with a happy outcome for both parties. We would highly recommend their services.

- Jenny & Ian W, Maylands


Paul and Hayley went above and beyond as my agents. I have purchased and sold with them and on both occasions they were fantastic to deal with. I would highly recommend Paul and Hayley. I can't thank them enough for their efforts in selling my property.

- Sue H, Maylands


Friendly, helpful and a very genuine Real Estate Agent and person. Would highly recommend Paul to anyone.

- Peta S, Yokine


Paul and Hayley delivered the service that they promised they would and more. They are very knowledgeable and know what a buyer would be looking for and advised us on how to show our apartment for sale to deliver positive results. We highly recommend their services and would have no hesitation in using them again as our listing agent.

- Trevor M, East Perth


We engaged Paul to sell our property after buying through him previously. We had been very impressed with Paul's selling technique and outstanding marketing, so felt that no other agency would be suitable. Paul and Hayley were very open with communication from the start, being very honest about expectations not only from the property market, but from us as sellers. We were given all the information required, but weren't pushed into marketing that we didn't think would work, the ball was always in our court. I think this is something quite unique, as often clients aren't given much choice with how they want their property sold. The entire process was painless and definitely made easier by how they handled the sale. I wouldn't hesitate to use them again, I think they know their business, and do their utmost to sell your house for the best possible price they can. Over and above all that, they are both fantastic people that we felt comfortable with, something pretty important when you are dealing with your most expensive asset. Great team!

- Fiona H, Mt Hawthorn


During a long and frustrating search Paul did a great job helping me achieve this purchase. Excellent result.

- Robert M, East Perth


Paul did an amazing job - kept us in the loop and went above what is expected and way beyond what other agents do. Fabulous service after sale was made as well.

- Mary H, East Perth


Hayley and Paul are a cohesive and dynamic team and this translates to a positive sales result.

- Sue M, Gwelup


Paul and Hayley work incredibly well together. They are honest, trustworthy and professional. I have no hesitation in recommending them to anybody.

- Jenny C, East Perth


I engaged Paul to take me around a few apartments in East Perth and found him to be very knowledgeable, friendly and organised. I saw a variety of places some primary listed and some from other agents and at no stage did I feel pushed into making a particular decision on a particular place. He had what appeared to be very good relationships with other agents and a joint sale in the end was absolutely no issue for him or the other agent. Considering a few hiccups along the way that I provided, the team took things in their stride and just got the job done.

- Scott L, East Perth


I recently had the good fortune of having Paul and Hayley as my real estate representative team. I chose them because I had previous dealings with the company and have the highest regard for the way in which the team conducts business. They certainly did not disappoint.
Paul went out of his way to secure the best possible deal on the sale of our property in difficult times. He also offered, at no extra expense, to fix the reticulation on the property at a moment's notice; I felt as though I had a friend on whom I could rely for whatever problem would arise. Paul and Hayley also diligently followed up on a particular aspect or condition of the sale, and managed to successfully resolve the issue well within the settlement date. I felt secure, knowing that this team would go above and beyond the call of duty for me, and from beginning to end, every aspect of the sale was met with the utmost professionalism. I was kept informed during the whole process and was given all possible information to make informed decisions at all times, which greatly helped to further cement the trust I had in them. I would not hesitate to recommend them to friends and family and wish to thank all the staff for their help.

- Marise C, Churchlands


You really have been completely amazing! We were very impressed from the get go - it is the first time we have sold a house and you honestly took nearly all the stress away from the process for us and got us a good price. We are very happy we found you to sell our house; the person who referred you was absolutely right! Many thanks to you and Hayley once again.

- Nick & Jocelyn D, Bayswater


The Customer Service that we experienced with Paul and Hayley was exceptional and it has been a great pleasure to work with them. They were professional, amiable, courteous, transparent, prompt and responsive. Paul maintained a good relationship between us and the vendor and went out of his way to achieve the best possible outcome for us both. Paul and Hayley work together as a great team and without hesitation we would recommend them to family and friends as outstanding real estate consultants.

- Alison H, Scarborough


I dealt with Paul when my husband and I were looking for a new house last year, we ended up finding our dream block through another agent, but Paul's service and natural way with home buyers stuck in our mind. When we got closer to having our house built and putting our current house on the market I decided to call Paul and have a chat. Paul was extremely reactive and was available to meet straight away. He spent the time to explain to me the process and the way in which he thought we could best capture the market in our area. I first made contact with Paul in early Dec 2013 and we had an offer on our house above asking price by the second week in January. He was very flexible to work over the Christmas/New Year period and always available. Hayley was also very helpful in organising the home open as well as other services including gardening and cleaning. Our house settled on the 28th Feb with no issues and the communication was always excellent. I would highly recommend Paul & Hayley if you are looking at putting your house on the marketplace.

- Caitlin I, North Perth


Thanks Paul. And also thanks to Hayley as well, for all her communication and work. I would definitely recommend you, to anyone I know of selling in the future.

- Jorinda N, Maylands


Thanks Hayley. Appreciate all your outstanding updates through the sale and the excellence you provided in the service. Has all been such an easy process due to yours and Pauls efforts.

- Ryan V, Woodvale


We really appreciate all of your work to get our house sold (for an awesome price) and managing to contain our stress levels. You have really spoilt us! Can't wait to share a glass of sparkling when we hand over the keys.

- Natalie H, Mt Claremont


Just a quick note to say thanks for all your help with the purchase of our first home.  We both appreciate the effort you put in to make it as simple and smooth as possible.

- Bronwyn K, Perth


Hands down you've provided me with the best service I've received in a long time (and considering I work in a service industry that's saying something!!)

- David H, Perth


I was very impressed with how easy it was to purchase my first home. The staff were passionate about their properties and always conducted themselves in a professional, friendly and helpful manner.

- Erika I, West Perth


Paul and Hayley conducted themselves with professionalism and respect and we could not have wished for a better team to sell our house. It was not an "easy sale" for them and that they stuck at it when we were sure that it would not all come together is a credit to them both. Hayley's friendly emails saying "it will happen don't worry" and Paul's email, one in particular, that basically said we will make this happen, were a big comfort as we were so wanting to purchase our new apartment.
We feel as if we have made friends with all we have dealt with at the company and especially Hayley and Paul and their cheerful smiles. We are actually going to miss them.

- Fiona & Mark B, Wembley Downs


What a joy it was to walk into the offices and have everyone who has had dealings with us come out to congratulate us. What a lovely touch. It's the little things like that, that sets Paul & Hayley apart from the rest of the pack.

- Marise C, Churchlands


I wanted to provide some feedback on the excellent service Hayley has provided over the last two years. Keep up the good work!

- Ashley W, West Perth


Their services were efficient across all levels and my calls and emails were answered promptly. Their knowledge of city apartments is exceptional and backed by years of experience in the market. Paul knew exactly what I was looking for and did the hard work for me. I have already recommended Paul & Hayley to my friends and colleagues.

- Melanie G, East Perth


I'd just like to say thank you to the whole team for helping recently with my purchase. I'd especially like to make note of Hayley Pickering who was always prompt, professional, knowledgeable, and helpful with all of my enquiries. I look forward to doing business again with Hayley in the future.

- Jason H, West Perth


Thanks for your help over the last few months - I have put an offer on a house at Nollamara and it's been accepted. I've certainly appreciated your help. Your Team gave us the most friendly & the most professionally presented properties we had seen, so it's a pity we did not buy off you but who knows what may happen down the track.

- Paul G, East Perth


Please accept my thanks for all your terrific work in the sale of our property. Your standard of customer service and attention to detail is truly without peer - even rivalling the "grand master" Paul Di Lanzo himself.

- Brian W, East Perth


I just have to say that the service the whole way through from point of sale to settlement has been outstanding from everyone involved, in particular Paul DiLanzo and Hayley Pickering.

- Leigh H, Perth


I have bought and sold 5 properties over the last few years with Paul DiLanzo, which also involved the assistance of Hayley Pickering. At all times the service has been well above what I have encountered with other agents and agencies, and why I keep calling on Paul & Hayley when I am looking to sell or buy property in Perth.

- David W, Perth


I have had the pleasure of working with Paul and Hayley to both buy and sell a property in the city and have found them honest, efficient and positive. I would highly recommend them, whether for market advice, purchase or sale of an investment or residential property.

- Daniel P, Perth


I was very happy with the friendly efficiency of Paul & Hayley. They negotiated a higher price than I was expecting and took care of everything. Paul and Hayley were a pleasure to work with and made what I thought was going to be an ordeal, really easy.

- Lauren W, Perth


Tony and I wish to express our sincere gratitude to you both for all your work in selling our property. We have never had a more pleasant real estate experience and that is due to your preparation that was outstanding and your incredible work ethic. You are certainly a team that goes above and beyond in your efforts for your clients and being from the country we relied on you for many tasks and we were never let down.

- Tony & Faye P, Yokine


The sales process and communication by Paul DiLanzo was of a very high standard and polished. Dealing with Paul was smooth and seamless.

- Phil P, Churchlands